Melbet Rules and Regulations

Melbet.com is owned by Alenesro Ltd, a billing company registered at Nikou Pattichi 108, office 201, 3070 Limassol, Cyprus (company number HE 399995). The site is run by Pelican Entertainment B.V., which holds License No. 8048/JAZ2020-060, and is located at Perseusweg 27A, Curacao.
Age restriction: You must be at least 18 years old to place bets. Stakes made by minors won’t count and won’t be accepted.
One account per user: Every user can sign up just one time. Registration is restricted to a single IP address, one household, one email, one payment method, one bank card, one e-wallet, and just one payment system. Relatives of clients aren’t able to create new accounts.
If the system spots several accounts, the security team might block them for as long as 60 days and reassess any winnings from those accounts.
The bookmaker takes bets on sports happening around the world and various other events. Bets are taken in, and winnings are paid out once the client verifies their identity with a passport.
Even if later discovered, breaking these rules isn’t the bookmaker’s concern.
The bookmaker can refuse any stake without needing to explain why.
Odds, handicaps, totals, and betting limits might change after a stake is made, but confirmed stakes remain the same. Clients need to verify the sportsbook content before placing any bets.
Melbet might annul bets due to errors made by staff (like typos or incorrect odds), violations of these guidelines, or any illegal stake.
If odds are mistaken, bets will be paid out based on the market odds for that result.
Bets that are settled incorrectly (like scores that are recorded wrong) will be adjusted. Bets made during the miscalculation and the correction stay valid. If the recalculation results in a negative balance, the client needs to add funds before making any more bets.
A bet settled at odds of 1.00 indicates that the result was already clear when it was placed.
According to the “Simultaneous Finish” rule, if there are two winners, the stake gets divided in two. If there are three or more winners, all bets settle at odds of 1.00. However, “To be higher” markets don’t follow this guideline.
Match-fixing: If any fixing seems to be happening, the company might halt all bets on that event until a decision is made by an organization. Confirmed fixes lead to voided stakes that are settled at odds of 1.00. Management doesn’t have to provide clients with findings or proof.
If these rules shift, any bets made afterward will be subject to the updated version.
It’s up to the client to keep their account secure and protect their password. All bets placed at melbet.org and at betting shops count. Stake cancellation can only occur under these conditions.
If there’s a connection issue or a glitch on the client’s end, it won’t be a reason for cancellation after a stake has been sent to the server.
By placing any stake, the client acknowledges they’ve read and accepted these rules.
Result confirmation: Bet settlements and winners are based solely on the event outcomes from the bookmaker. Disagreements over results need paperwork from the appropriate sports federation. Results from competing bookmakers aren’t acknowledged.
Dispute process: Clients need to check that the amount paid is accurate before claiming their winnings. If a client has a different opinion, they need to reach out to the bookmaker and provide the account number, date, time, event, stake amount, chosen outcome, odds, and the reason for the issue.
Time limits: Claims for winnings should be submitted within 10 days. Esports Live dispute claims (not including Esports) should be submitted within 72 hours following the end of a match.
The company can tackle fraudulent actions by canceling bets, shutting down accounts, refunding deposits, notifying law enforcement, and taking additional steps. Fraud covers things like having multiple accounts, using betting programs, engaging in arbitrage betting, and employing a betting account for other reasons than placing bets.
The security team might confirm identity through a video call and could ask for ID along with proof of deposit.
If a client was aware of an event’s outcome in advance, took part directly (as an athlete, referee, coach, etc.) or through a proxy, or collaborated with others to dodge company rules, those stakes can be canceled.
In such situations, balances will be restored only after the investigation wraps up. Funds gained through methods in question get taken away. Melbet might not cover losses resulting from payment system fees tied to deposits or withdrawals.
The security team could ask for proof of identity if there are doubts about a client’s identity or the information given (like address, card info, etc.). Payments might get delayed until all evidence is looked over.
If the bookmaker asks for documents, they need to be sent via postal mail. Document verification can take as long as 72 hours after we receive it. If incorrect information surfaces, the company might cancel stakes, pause financial operations for an extended period, keep investigating, and ask for more evidence.
The bookmaker won’t be held accountable for the correctness of translated club names, athlete last names, or competition locations. The tournament header details are extra information. Inaccuracies here don’t warrant refunds.
The company can modify or update these rules whenever it sees fit. New terms take effect as soon as they’re posted on the site.
Melbet will not be held liable for any damages or losses related to the use of this site or its content. This includes every user, even those who might not be using the site properly, along with any slip-ups like typos, omissions, access issues, or delays in transmission.
The account holder agrees that all activities carried out through their account were individual. Allowing others to access this information puts the responsibility for what they do on the holder.
Governing law: Cyprus law controls these guidelines. In some countries, using the site (and its products) might be against the law—like in the USA, the United Kingdom, Cyprus, the Netherlands, and Iran, just to name a few. Clients have to figure out if their use aligns with laws and guarantee that gambling is allowed where they are. Some countries put limits on gambling, including related payments and transfers. It’s a good idea to get advice before you sign up. Since laws across the country change, clients need to stay on top of these updates themselves.
The Betting Company isn’t liable for any wrong information provided by the client under this clause.

Basic Betting Rules

Here’s a look at how betting operates at MelBet, including limits on stakes, how to place bets, their validity, and timing rules for both pre-match and live markets.

MelBet allows bets on various sports, each with its own set of outcomes and odds determined by the platform.
The minimum stake you can place is €0.20 (or the equivalent amount in other currencies).

The maximum stake caps are set for each event and differ depending on the sport. Maximum payout for a single slip is limited to €60,000 (or the equivalent).

MelBet can lower or increase odds and stake limits on any market, and they might impose such limits on an individual client without notice or explanation.
Clients might find that repeat bets on the same outcomes (or nearly identical combinations) are restricted. Where this is relevant, the first slip stays valid, and any subsequent duplicates may be refunded, unless they’ve already been blocked by the system.

Placement and Confirmation

A slip is considered accepted when the company gives the nod, after which it appears in the “Bet history” section. Lags in display might happen, but what’s important is the registration timestamp within the system. If the client doesn’t get an acceptance message, but the slip shows up in their history, it’s still considered valid. You might not see notifications for changes in odds, so any claims about those shifts won’t be looked over, and MelBet isn’t responsible for any losses that come from them.
A slip wins when all the chosen outcomes are guessed right. System slips have their own calculation rules.

Pre-Match vs Live Betting

You need to place pre-match slips before the kick-off; the posted start times and notes in the office are just estimates. For live betting, slips get placed while the game is underway, and the quoted markets stay valid until the final whistle.
If a client attempts to submit a pre-match slip for an event that’s already begun, the system won’t accept it. Any bet that manages to get past this filter can be canceled.
You can’t change or delete PRE-MATCH and LIVE bets once they’ve been placed.
MelBet can’t guarantee the accuracy of live result feeds, so users should double-check with other sources.

Validity, Voids and Cancellations

If a bet is voided, you’ll be refunded and it will be taken out of any accumulator or system bet it was part of. A slip put on an outcome that’s already happened (but the result isn’t logged yet) can also be cancelled.
You can cancel a slip if the client intentionally deceived staff with inaccurate information or claims regarding acceptance, payouts, or results. The same goes for minors under 18 and their parents.
Slips processed in error, like those caused by inaccurate result feeds, are corrected to show the right outcome.

Timing and Special Circumstances

Postponed or cancelled events are considered as such only after being verified by official sources: federation websites, club sites, or organizer documents. Office listings are updated based on this information.
You can cash out a slip within 30 days after the last sporting event noted on the slip has finished.
Slips for regional championships are settled within 10 days after the official results are released. If a team doesn’t show up, all related bets go to 1.00 (refund), and the missing side loses out.
Simultaneous Finish rule – this applies when multiple participants tie for the victory in an event or tournament. With two winners announced, the chances on the slip are cut in half when it comes to settling. With three or more, the settlement occurs at 1:1 odds. For instance, if two riders finish first and you backed one at 4.00, the slip settles at 2.00. This rule doesn’t include “Above” markets.